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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of TOMMY BARTON

TOMMY BARTON

July 14, 2026

5  out of  5
rating by TOMMY BARTON
"BRITTANY was the lady who helped me and make sense of everything. She was very thorough in explaining what I needed to know. She was way better than Jake."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Matthew Kwiatkowski’s Team. "
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Mamounata Ouedraogo

July 10, 2026

5  out of  5
rating by Mamounata Ouedraogo
"I have worked with Sarah Spears and she has done a fantastic job!!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Matthew Kwiatkowski’s Team. "
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Drew McBride

July 7, 2026

5  out of  5
rating by Drew McBride
"Par was an incredible help with updating my policy to reflect a new driver and vehicle. She made the experience effortless."
We responded:
"Thank you for your kind review of State Farm Agent Matthew Kwiatkowski’s Team. We appreciate it!"
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Harry Wyld

July 3, 2026

5  out of  5
rating by Harry Wyld
"Bryan Wells is undoubtedly the best at what he does! Even though everything was over the phone it reminded me of when I was a little kid and Mr Bob Combs whom I believe was also a State Farm agent would come to our house every month and set at the kitchen table and drink coffee with my Mom and Grandma and it was like family visiting! Yeah those days are gone but Mr.Wells is definitely carrying on the spirit!"
We responded:
"Thank you so much for the 5-stars, Harry! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Dallas Dunlap

July 1, 2026

5  out of  5
rating by Dallas Dunlap
"Parwinder great!!"
We responded:
"Thank you so much for the 5-stars, Dallas! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Matthew Kwiatkowski’s Team anytime."
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Kaci Baker

July 1, 2026

5  out of  5
rating by Kaci Baker
"I don't normally leave reviews, but Brennan Moran was so helpful and amazing I had to make sure everyone knows! He answered all of my questions and made sure I was making the best informed decision! Thank you so much for such AMAZING customer service 10/10!!"
We responded:
"Kaci, thank you for your wonderful review of State Farm Agent Matthew Kwiatkowski’s Team!"
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Kaylee Beekel

July 1, 2026

5  out of  5
rating by Kaylee Beekel
"Brennan is the BEST! He helped me find the plan that was right for me!"
We responded:
"Thanks so much for the fantastic rating, Kaylee! We are so glad you had a positive experience with us here on State Farm Agent Matthew Kwiatkowski’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Samantha Dundon

June 29, 2026

5  out of  5
rating by Samantha Dundon
"Brittany was amazing!!! Left Geico because she saved us $4800 per year with adding our 16 year old"
We responded:
"Samantha, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of A. H.

A. H.

June 28, 2026

5  out of  5
rating by A. H.
"Spoke with Brittany about getting me a better deal with more coverage, and she walked me through everything perfectly"
We responded:
"Thanks so much for the amazing review, A.! We really appreciate your support here in Plainfield . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Julia Rosario

June 25, 2026

5  out of  5
rating by Julia Rosario
"Sarah was very helpful and informative getting a quote for homeowners insurance. She got me through all the steps and explained any questions I had."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Plainfield to know that you had such a wonderful experience with us here on State Farm Agent Matthew Kwiatkowski’s Team."
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Shelly Barrett

June 19, 2026

5  out of  5
rating by Shelly Barrett
"Sarah W. helped me out with a billing matter and was kind and quick to help resolve the issue."
We responded:
"Shelly, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Matthew Kwiatkowski’s Team!"
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SAMUEL BANJAW

June 18, 2026

5  out of  5
rating by SAMUEL BANJAW
"Resealable price and great coverage, Sarah best customer service!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Plainfield to know that you had such a wonderful experience with us here on State Farm Agent Matthew Kwiatkowski’s Team."
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Ian Osborne

June 16, 2026

1  out of  5
rating by Ian Osborne
"Raised my rate by 25% after they merged Drive & Save with the regular app."
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Vannah Vannah

June 10, 2026

5  out of  5
rating by Vannah Vannah
"Just did my insurance with Max Baker, super cool guy to work with! Helped myself, partner, and best friend figure out our rental insurance, and got it accomplished rather quickly. Would 100% recommend working with him!! Simple, easy, and personable experience."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Matthew Kwiatkowski’s Team. "
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Michael Paceley

June 9, 2026

5  out of  5
rating by Michael Paceley
"Leah Holding was phenomenal and very professional, she took all of my needs into consideration and got me the best deal and I appreciate her and State Farm for everything! Leah Holding is a Rock Star and I enjoyed our conversation very much! Thanks again!!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Daniel O'Herron

June 8, 2026

5  out of  5
rating by Daniel O'Herron
"Parwinder was very kind and helpful getting me a good rate. I appreciate the great customer service."
We responded:
"Daniel, thank you for your wonderful review of State Farm Agent Matthew Kwiatkowski’s Team!"
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Ben Brown

June 5, 2026

5  out of  5
rating by Ben Brown
"Drew helped me and my wife with our car insurance and renters insurance very polite and respectful if I could give him more stars I'd give him 15"
We responded:
"Ben, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Jane Pevler

June 4, 2026

5  out of  5
rating by Jane Pevler
"Brittany is awesome. She worked hard to make this new policy work. Friendly knowledgeable"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Matthew Kwiatkowski’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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shane carter

May 15, 2026

5  out of  5
rating by shane carter
"Always a pleasure talking State Farm"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of Eddie Landis

Eddie Landis

May 5, 2026

5  out of  5
rating by Eddie Landis
"I got a really good deal on Insurance. Brittany was so awesome on Helping me to understand things better. I would recommend her to my friends and other people."
We responded:
"Eddie, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Matthew Kwiatkowski’s Team—we are always here to help!"
Profile photo of McKay Schindler

McKay Schindler

May 5, 2026

5  out of  5
rating by McKay Schindler
"Brittany was easy to speak to and was very thorough about what coverage I could afford and did a side by side with my current insurance provider and was able to get me way better coverage for just a bit more than what I'm paying now. Don't hesitate to give her a call."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Matthew Kwiatkowski’s Team. "
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Kyle Kramer

April 24, 2026

5  out of  5
rating by Kyle Kramer
"Have been going back and forth between different insurances. Sarah was AMAZING and super friendly to talk to. I highly recommend her! She will get you right with any information you need on car and house insurance!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Matthew Kwiatkowski’s Team. "
Profile photo of DpM

DpM

April 23, 2026

5  out of  5
rating by DpM
"SARAH SPEARS SARAH SPEARS SARAH!
If you cant tell by the title, I had an excellent experience working with her! She was polite, personable, and consistently followed through on everything she said she would do, which made the entire process smooth and stress-free.
One thing I especially appreciated was her ability to dig into the details. When I had questions about changes in my premiums, she took the time to obtain specific information and clearly explain the reasons behind both increases and decreases. That level of transparency and follow-through is rare.
What stood out even more was the thoughtfulness of the office. Around the one-year anniversary of my mother’s passing, they sent a kind and unexpected gesture of support. That level of care meant more than I can express.
If you have the opportunity to work with State Farm's Matthew Kwiatkowski office, then do it! Based on my experience with Sarah, I have no doubt that the entire office operates with the same level of professionalism and care. It’s rare to find this combination of professionalism, responsiveness, and genuine compassion.
Thank you State Farm, Thank you Sarah!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of Carol Young

Carol Young

April 13, 2026

1  out of  5
rating by Carol Young
"I am highly disappointed in the recent customer service I received after filing a claim. I have been with State Farm since I first started driving and am 62 yrs of age. Neither Matt nor Leah have returned my phone calls and the policy and claim denial that took place is rediculous. I will be changing insurance companies.
Sincerely,
Carol Young"
We responded:
"Carol, we are deeply sorry to hear that we did not meet your insurance expectations. Your feedback and experience are important to us, and we would love to learn more about what went wrong. Please give us a call here in our Plainfield office so we can discuss the matter and see how we can make things right."
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Jevon Nibbs

April 9, 2026

5  out of  5
rating by Jevon Nibbs
"Had a recap meeting with Sarah Spears this morning. Very professional and great service. Would recommend anyone to her. Thanks for the help."
We responded:
"Thank you for your kind review of State Farm Agent Matthew Kwiatkowski’s Team. We appreciate it!"