Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


November 15, 2023

5  out of  5 rating by B
"Lena at the Franklin office just patiently walked me through the process of getting auto coverage. I've never dealt with a more pleasant knowledgeable professional in the insurance industry. She's a gem! So thankful! And the rate was considerably less than what I had been paying with a former company. Keep up the great work State Farm! (I've also had other insurance through State Farm for a few years and it has always been fair and simple)"

Auden Brock

October 20, 2023

5  out of  5 rating by Auden Brock
"Brooke Shepherd has helped me out tremendously from helping me submit documents for proof of insurance for a job to helping me transfer from my mom’s auto insurance to my own when I move out. Thank you guys so much for helping me it really means a lot, especially with the stress I’ve been under."

Cheznycah Westby

October 6, 2023

5  out of  5 rating by Cheznycah Westby
"Brooke has gone above and beyond with the assistance she has provided me with a billing issue. This type of customer service is hard to come by these days. Thank you Brooke for all your help!!!!"

Ambrosia Bradley

September 14, 2023

5  out of  5 rating by Ambrosia Bradley
"Brooke did an amazing job helping me pay my bill we love State Farm ❤️"

Pete Hood

September 6, 2023

5  out of  5 rating by Pete Hood
"I spoke with Aaron this afternoon to pay my premium. He was extremely professional. He was very polite. He exhibited personal concern pertaining to my insurance needs and provided me with an opportunity to reduce my policy rates. State Farm should be proud to have such representation for its brand. Thank you again Aaron"

Bonnie Davis

August 11, 2023

5  out of  5 rating by Bonnie Davis
"The young ladies in the local office are always so pleasant and helpful. Brooke was on par today! Super sweet and took care of what I needed quickly. Thanks Brooke😊"

Jacquetta Rollins

May 18, 2023

5  out of  5 rating by Jacquetta Rollins
"Aaron took great care of us. He was sure to offer us options to our policies that made sure we were covered all the way around."
Profile photo of Nichelle Hart

Nichelle Hart

May 4, 2023

5  out of  5 rating by Nichelle Hart
"They have awesome 👌 👏 👍 customers service!! Aaron Ringelsten has been amazing 👏 he helped me to the max to get better service with switching insurance company. Thanks again Aaron!"

Casey Johnson

April 27, 2023

5  out of  5 rating by Casey Johnson
"Aaron and Brian were both extremely nice and helpful. Aaron helped sign me up for a new policy that was very beneficial to my future and health. Brian went above and beyond making sure I received several discounts while bundling my policies. I would refer any of my friends and family looking for insurance policies."

Meg Lingle

April 27, 2023

5  out of  5 rating by Meg Lingle
"Super friendly staff! They take the time to get to know their clients and treat them well! Thankful for a strong StateFarm team!"

Jamie Rund

March 14, 2023

5  out of  5 rating by Jamie Rund
"Everyone was friendly, able to answer our questions with honesty, and they have a great support staff."

Reese Hearn

March 3, 2023

5  out of  5 rating by Reese Hearn
"Noah was super helpful and informative in setting me up for renters insurance. An A+++ in my book"

Chris Hester

March 1, 2023

5  out of  5 rating by Chris Hester
"Both Matt Kwiatkowski and Aaron did an outstanding job helping me save money and did so with more coverage! Great customer service!"

Carolyn Ringelsten

February 28, 2023

5  out of  5 rating by Carolyn Ringelsten
"Aaron was very helpful. I highly recommend him and State Farm."

Pacey U

February 16, 2023

5  out of  5 rating by Pacey U
"Noah was able to help me out a ton with my auto insurance! He certainly took the time to walk me through how my policies work and was able to save me a whole 400$ a year!! Great office and great people!"

Laura Wesolowski

February 16, 2023

5  out of  5 rating by Laura Wesolowski
"Wonderful customer service! Noah did a terrific job in helping me out. Glad I switched companies."

mackenzie Carey

February 13, 2023

5  out of  5 rating by mackenzie Carey
"Aaron helped me and he made everything super easy and a good experience! He was very helpful and did an excellent job helping me understand everything about my new policy !"

James Dolph

February 7, 2023

5  out of  5 rating by James Dolph
"Kayleigh And Noah are two of the best people I have ever worked with regarding insurance questions and getting a policy set up. Thank you for all your help."

Waylon Gross

February 6, 2023

5  out of  5 rating by Waylon Gross
"Great guy talked me through my needs and helped save money reach out to him."

Jacki Shott

January 31, 2023

5  out of  5 rating by Jacki Shott
"Great Customer Service! Aaron is extremely knowledgeable and helpful. He took the stress out of switching."

Tracy Tompkins

January 20, 2023

5  out of  5 rating by Tracy Tompkins
"Great service and made a huge difference in pricing! Thank you!"

Joe Ring

January 18, 2023

5  out of  5 rating by Joe Ring
"Aaron was awesome!! He made everything super easy to understand and made it fun! He got me all squared away, cheaper home and auto with much more coverage. Highly recommend!"

Alexis Doyle

December 13, 2022

5  out of  5 rating by Alexis Doyle
"Trevor was very helpful and knowledgeable about the different coverage types and helped us find what was right for us."