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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Liz Stone

Liz Stone

May 11, 2026

5  out of  5
rating by Liz Stone
"Amazing customer service and very knowledgeable!"
We responded:
"Liz, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Matthew Kwiatkowski’s Team—we are always here to help!"
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Eddie Landis

May 5, 2026

5  out of  5
rating by Eddie Landis
"I got a really good deal on Insurance. Brittany was so awesome on Helping me to understand things better. I would recommend her to my friends and other people."
We responded:
"Eddie, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Matthew Kwiatkowski’s Team—we are always here to help!"
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McKay Schindler

May 5, 2026

5  out of  5
rating by McKay Schindler
"Brittany was easy to speak to and was very thorough about what coverage I could afford and did a side by side with my current insurance provider and was able to get me way better coverage for just a bit more than what I'm paying now. Don't hesitate to give her a call."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Matthew Kwiatkowski’s Team. "
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Kyle Kramer

April 24, 2026

5  out of  5
rating by Kyle Kramer
"Have been going back and forth between different insurances. Sarah was AMAZING and super friendly to talk to. I highly recommend her! She will get you right with any information you need on car and house insurance!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Matthew Kwiatkowski’s Team. "
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DpM

April 23, 2026

5  out of  5
rating by DpM
"SARAH SPEARS SARAH SPEARS SARAH! If you cant tell by the title, I had an excellent experience working with her! She was polite, personable, and consistently followed through on everything she said she would do, which made the entire process smooth and stress-free. One thing I especially appreciated was her ability to dig into the details. When I had questions about changes in my premiums, she took the time to obtain specific information and clearly explain the reasons behind both increases and decreases. That level of transparency and follow-through is rare. What stood out even more was the thoughtfulness of the office. Around the one-year anniversary of my mother’s passing, they sent a kind and unexpected gesture of support. That level of care meant more than I can express. If you have the opportunity to work with State Farm's Matthew Kwiatkowski office, then do it! Based on my experience with Sarah, I have no doubt that the entire office operates with the same level of professionalism and care. It’s rare to find this combination of professionalism, responsiveness, and genuine compassion. Thank you State Farm, Thank you Sarah!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Carol Young

April 13, 2026

1  out of  5
rating by Carol Young
"I am highly disappointed in the recent customer service I received after filing a claim. I have been with State Farm since I first started driving and am 62 yrs of age. Neither Matt nor Leah have returned my phone calls and the policy and claim denial that took place is rediculous. I will be changing insurance companies. Sincerely, Carol Young"
We responded:
"Carol, we are deeply sorry to hear that we did not meet your insurance expectations. Your feedback and experience are important to us, and we would love to learn more about what went wrong. Please give us a call here in our Plainfield office so we can discuss the matter and see how we can make things right."
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Jevon Nibbs

April 9, 2026

5  out of  5
rating by Jevon Nibbs
"Had a recap meeting with Sarah Spears this morning. Very professional and great service. Would recommend anyone to her. Thanks for the help."
We responded:
"Thank you for your kind review of State Farm Agent Matthew Kwiatkowski’s Team. We appreciate it!"
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Tina Gentry Hogan

April 1, 2026

5  out of  5
rating by Tina Gentry Hogan
"Max was very dedicated to helping me switch over easily for cheaper rates after 11 yrs of being with another company and saved us Alot of money !! Very pleased with his politeness as well 🙏💖😊 Thank you greatly for all of your help and the switching of companies !! Greatly appreciate all 😊"
We responded:
"Tina, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Matthew Kwiatkowski’s Team!"
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Tammy Kelley

March 25, 2026

5  out of  5
rating by Tammy Kelley
"Sarah has been so great and helpful every time I call with questions!!! She’s so easy to talk to and explains everything to where I understand. Has went above and beyond! Thanks so much !!"
We responded:
"Thank you, Tammy! I'm happy to hear that Sarah has been so helpful and easy to communicate with. We appreciate your kind words and are always here to assist you with any questions you may have. Thanks for choosing us!"
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Shannon Carroll

March 25, 2026

5  out of  5
rating by Shannon Carroll
"Tammy took very good care of our needs:) She is very considerate and tuned to what we needed help with. Thank you for helping us!!"
We responded:
"Thank you, Shannon! I'm happy to hear that Tammy provided such attentive service and met your needs. We appreciate your feedback and are always here to assist you with anything else you might need. Thanks for choosing us!"
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Jay Elliott

March 7, 2026

5  out of  5
rating by Jay Elliott
"I worked with Sam Knight on switching to State Farm. She was kind, helpful, & efficient. She made switching insurances easy and I am happy I get to continue working with her in the future."
We responded:
"Thank you, Jay! I'm glad to hear that Samantha made your transition to State Farm smooth and enjoyable. We're happy to have you with us and look forward to continuing to assist you. If you ever need anything, feel free to reach out!"
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Logan Eastwood

March 4, 2026

5  out of  5
rating by Logan Eastwood
"Great service! Worked with Drew, he did awesome!"
We responded:
"Logan, thank you for your feedback! I'm happy to hear that Drew provided you with such great service. Our team is dedicated to delivering the best experience possible. If you need anything else, feel free to reach out!"
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Sophia Murray

March 2, 2026

5  out of  5
rating by Sophia Murray
"Brittany was extremely personable and made getting renters insurance such an easy process!"
We responded:
"Sophia, thank you for your wonderful feedback! I'm happy to hear that Brittany made your experience with getting insurance smooth and enjoyable. Our team is always here to make things easy for you. Let us know if you need anything else!"
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wulfsbane470

February 27, 2026

5  out of  5
rating by wulfsbane470
"Thank you to Brittany for all her help in explaining the differences in life insurance plans and helping me find the perfect match so that in the event something happens my daughter won't have to worry about what to do, it's given me a great peace of mind knowing I have my family prepared on my behalf -Josh Bain"
We responded:
"Josh, thank you for sharing your experience! I'm glad Brittany could assist you in finding the right insurance plan for your family. It's wonderful to know you feel at ease with your decision. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Brennan Moran

February 24, 2026

5  out of  5
rating by Brennan Moran
"Brittany Seals is the best risk advisor I have ever had!"
We responded:
"Thank you, Brennan! I'm happy to hear that Brittany has made such a positive impact. Our team is dedicated to providing exceptional service, and it's great to know Brittany is delivering on that promise. If you need anything else, feel free to reach out!"
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Ashton England

February 20, 2026

5  out of  5
rating by Ashton England
"Drew was great in helping us bundle our home and auto insurance and finding the best coverage at the lowest rates! Definitely recommend"
We responded:
"Thank you, Ashton! I'm happy to hear that Drew was able to assist you with bundling your insurance while securing great coverage at competitive rates. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Brittnee Suttles

February 19, 2026

5  out of  5
rating by Brittnee Suttles
"Tammy Jones was a absolute delight to speak with! She was extremely helpful with getting insurance coverage for my motorcycle."
We responded:
"Hey, Brittnee! Thank you for highlighting the great rate and for sharing how wonderful Tammy was to work with while setting up your motorcycle insurance. We’re so happy she was able to make the process enjoyable and help you get the coverage you needed for your bike."
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Abhay Pendse

February 13, 2026

5  out of  5
rating by Abhay Pendse
"Great experience working with Drew. He explained all the policy details and discounts very well. Thanks."
We responded:
"Thank you, Abhay! I'm happy to hear that Drew provided you with a great experience and clear explanations of your policy details and discounts. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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Debra Graham

February 3, 2026

5  out of  5
rating by Debra Graham
"I recently switched my insurance agent to Matt's office. It has been a great experience. Sarah has been so helpful. She is a pleasure to talk to, very personable. She is so eager to want to help with any questions I might have. I am very happy with my decision to come to Matt's office."
We responded:
"Hey, Debra! Thanks for letting us know about your experience switching to my office and for sharing how helpful and personable Sarah has been while answering your questions. I’m happy you chose to work with us and appreciate you trusting my team with your insurance needs."
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todd henady

February 2, 2026

1  out of  5
rating by todd henady
"I do not recommend this agent for insurance. My experience was their customer service is horrible. Find another agent"
We responded:
"Todd we tried to reach out and discuss your concerns. Give us a call and ask for Matt, thank you!"
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Betty Chamberlin

January 15, 2026

5  out of  5
rating by Betty Chamberlin
"Brittany did an excellent job helping me to get better coverage for my truck. Thank you Brittany..God bless you and the company you work for...."
We responded:
"Thank you, Betty! I'm happy to hear that Brittany was able to assist you in finding better coverage for your policy. Your kind words mean a lot to us. If there's anything else we can do for you, just let us know!"
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Indiana Burks

January 15, 2026

5  out of  5
rating by Indiana Burks
"Drew Johnson working with Matt Kwiatkowski was very helpful when I asked about bundling my home + auto insurance and helped me find the right coverage at the right price."
We responded:
"Indiana, thank you for sharing your experience! I'm happy to hear that Drew was able to assist you with bundling your insurance. We always aim to provide the best coverage options for our customers. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Todd Burrow

January 15, 2026

5  out of  5
rating by Todd Burrow
"Sarah did a great job taking care of us. She was kind and considerate and answered all of our questions."
We responded:
"Thank you, Todd! I'm happy to hear that Sarah provided you with such attentive and thoughtful service. Our team is dedicated to ensuring all your questions are answered with care. If there's anything else we can assist you with, feel free to reach out!"
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samantha fulford

December 30, 2025

5  out of  5
rating by samantha fulford
"Brittany and Sarah throughly explained the price breakdown to me and made it easy to bundle my insurance. It was a pleasant experience working with them as a young person new to these things. They made everything very easy to understand and got me the best coverage for my budget!!"
We responded:
"Thank you for your review, Samantha! I'm glad to hear that Brittany and Sarah were able to make the process smooth and understandable for you. It's great to know they helped you find the best coverage within your budget. If you have any more questions or need further assistance, feel free to reach out anytime!"
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joobane abdi rahman

December 22, 2025

5  out of  5
rating by joobane abdi rahman
"good service"
We responded:
"Thank you, Joobane, for your feedback! I'm happy you were satisfied with our service. If you need anything else, feel free to reach out!"