State Farm® Insurance Agent Matt Kwiatkowski
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cindy Hafler
November 1, 2024
5
out of
5
rating by Cindy Hafler
"I WAS VERY IMPRESSED WITH THE A-1 CUSTOMER SERVICE THAT I HAD RECEIVED FROM LEAH TODAY. SHE DOESN'T KNOW ME FROM ADAM AND YET SHE TREATED ME WITH RESPECT AND CARED ENOUGH TO ASK ME QUESTIONS IN SUCH A WAY AS TO GENTLY ASK INSTEAD OF PUSHING ME OFF THE PHONE AS QUICKLY AS SHE COULD. SHE TRIED TO GET TO KNOW WHAT MY NEEDS WERE SO THAT SHE COULD GET ME A QUOTE THAT WAS CORRECT AND FAST, AND THEN SHE HAD FOUND OUT THAT I CANNOT COME TO STATE FARM FOR A FEW MORE MONTHS UNTIL AN ACCIDENT DROPS OFF MY RECORD, AS SHE LEARNED OF THIS INFORMATION USUALLY YOU'LL HEAR A QUICK CHANGE IN THE AGENTS VOICE THAT GOES FROM CARING ANF UNDERSTANDING TO A QUICKENED AND MORE HURRIED ATTITUDE TO GET YOU OFF THE PHONE BECAUSE THEY DONT WANT TO WASTE ANY MORE TIME ON YOU BECAUSE THEY CANNOT MAKE A SALE WITH YOU, SHE CONTINUED IN HER SAME VOICE WITH CARING AND UNDERSTANDING WITHOUT MISSING A BEAT AND CONTINUED MY QUOTE AND MADE ME FEEL COMFORTABLE AND AT EASE TO ANSWER ALL OF HER QUESTIONS TRUTHFULLY AND QUICKLY AND MADE ME FEEL AS THOUGH I COULD ASK HER ANY QUESTION I FELT AT EASE IN ASKING HER TO GET MY QUOTE, WHICH WA S NOT THE ORIGINAL REASON FOR MY CALL TO HER OFFICE IN THE FIRST PLACE. THANK YOU LEAH, AND I LOOK FORWARD IN YOU BECOMING MY NEW STATE FARM AGENT IN THE NEAR FUTURE WHEN I QUALIFY TO BECOME AN AUTO INSURANCE CUSTOMER AROUND THE FIRST OF THE YEAR. THANK YOU AGAIN AND KEEP UP THE GREAT CUSTOMER A-1 SERVICE!!! YOUR DOING AN AWESOME JOB¡!!"
We responded:
"Thank you for sharing your experience with us Cindy! I'm glad to hear that Leah provided you with respectful and attentive service. Leah's dedication to understanding your needs and making you feel comfortable, even when a sale wasn't immediate, truly reflects our commitment to excellent customer service. We appreciate your kind words and look forward to assisting you when you're ready to join us as an auto insurance customer. If you have any further questions or need assistance in the meantime, please don't hesitate to reach out. - Matt Kwiatkowski - State Farm Insurance Agent, Plainfield, IN"
Mary Clements
October 31, 2024
5
out of
5
rating by Mary Clements
"Sarah was very helpful and answered all of our questions kindly and patiently. Highly recommend!"
We responded:
"Mary, thank you for your wonderful review! I'm glad to hear that Sarah was able to assist you so effectively. We appreciate your recommendation and are always here to help with any future questions or needs. - Matt Kwiatkowski - State Farm Insurance Agent, Plainfield, IN"
Julie McBee
October 24, 2024
5
out of
5
rating by Julie McBee
"I want to say that Tanya Hudak was a big help to me. My Mom's hazard declaration page had to be sent for proof of insurance to her mortgage holder and she did it for me. We need more people like her! God bless this woman!"
We responded:
"Julie, thank you for sharing your experience! I'm happy to hear that Tanya was able to assist you with your Mom's declaration page. We are grateful to have her on our team. If you need any further assistance, please don't hesitate to reach out. - Matt Kwiatkowski - State Farm Insurance Agent, Plainfield, IN"
Drew Johnson
October 23, 2024
5
out of
5
rating by Drew Johnson
"Drew Johnson was excellent to work with. Very patient and helpful. Saved us money on auto and homeowners plus got us better coverage than what we had. I highly recommend Drew Johnson! 5 star review"
We responded:
"Thank you for your fantastic review! I'm glad to hear that Drew was so patient and helpful in assisting you. It's wonderful that he could save you money on both auto and homeowners insurance while also improving your coverage. We appreciate your high recommendation and if you ever need any further assistance, don't hesitate to reach out. - Matt Kwiatkowski - State Farm Insurance Agent, Plainfield, IN"
Chris Gumbel
October 18, 2024
1
out of
5
rating by Chris Gumbel
"One of their clients damaged my Polestar 2 near Plainfield, IN and they were found at fault by the police who responded. State Farm accepted responsibility but it took several hours of phone calls to get "authorization" for the vehicle to be towed to the nearest facility that could work on a Polestar, 200 miles away in Columbus, OH. Now that the repairs are complete, they refuse to return my Polestar to Plainfield and insist I have to go to Columbus to get my car back. It's not my fault their client hit me and it's not my fault my car couldn't be repaired locally, but they don't care."
We responded:
"Thank you for bringing this to our attention. I’m sorry to hear about the inconvenience and frustration you’ve experienced. After reviewing our records, it appears you are not a customer with our office, but we still want to ensure your concerns are addressed. While we don’t handle claims decisions directly, we recommend reaching out to your assigned claims representative or the claims department to resolve this issue. If there’s anything else we can assist with, please let us know. "
Ethan Fultz
October 11, 2024
5
out of
5
rating by Ethan Fultz
"Sarah was very patient with me and understanding when I had a few questions about my policies. I highly recommend!"
Matthew Clements
October 3, 2024
5
out of
5
rating by Matthew Clements
"The customer service is great. I worked with Sarah and nothing but good things to say!"
We responded:
"Thank you, Matthew! I'm glad you had a positive experience with Sarah. We're grateful for your feedback and happy to know our customer service met your expectations. If you need any further assistance, feel free to reach out anytime. - Matt Kwiatkowski - State Farm Insurance Agent, Plainfield, IN"
Jessica Sigler
September 27, 2024
5
out of
5
rating by Jessica Sigler
"Matt's team is unmatched and reliable. Leah operated with integrity while answering all of my concerns when it came to life insurance policies for my family. I highly recommend this team!"
We responded:
"Jessica, thank you for your wonderful review! I'm glad to hear that Leah was able to address all your concerns with integrity and provide the support you needed for your family's life insurance policies. Our team strives to be reliable and trustworthy, and it's gratifying to know we met your expectations. We're here for any future needs or questions you might have. - Matt Kwiatkowski - State Farm Insurance Agent, Plainfield, IN"
Roland Wright
September 12, 2024
5
out of
5
rating by Roland Wright
"i had the pleasure of working with sarah and she made the process of informing me of all of the information regarding my plan and what i can expect going forward through my insurance policy. i had a great experience with her!"
We responded:
"Roland, thank you for your wonderful review! I'm glad Sarah was able to provide you with all the necessary information regarding your plan and what to expect going forward. It's great to know you had a positive experience with her. If you have any further questions or need assistance in the future, our office is here to help. - Matt Kwiatkowski - State Farm Insurance Agent, Plainfield, IN"
Maddie Riddock
September 12, 2024
5
out of
5
rating by Maddie Riddock
"I was very pleased with my experience at Matt’s office. Brooke was able to get my Mercedes Benz and new home insured at a great price. She’s such a patient angel (and made sure I understood exactly what levels of coverage I got!) I would recommend anyone looking for insurance to go here. 10/10!"
We responded:
"Maddie, I'm glad you had a positive experience at our office. It's wonderful to know that Brooke was able to assist you with your auto and home insurance needs and provide clear explanations. We appreciate your recommendation and look forward to helping you with any future insurance needs. Thank you for choosing us! - Matt Kwiatkowski - State Farm Insurance Agent, Plainfield, IN"
Nate Miller
September 6, 2024
5
out of
5
rating by Nate Miller
"Sarah was amazing, very helpful, and fun to talk to!"
We responded:
"Sarah is indeed wonderful, Nate! I'm happy she could assist you and make the experience enjoyable. If you need anything else, feel free to reach out. - Matt Kwiatkowski - State Farm Insurance Agent, Plainfield, IN"
Evan Cavosie
September 6, 2024
5
out of
5
rating by Evan Cavosie
"Grace was very helpful and answered all the questions I had! Highly recommend"
We responded:
"Thank you, Evan! I'm glad Grace was able to assist you and answer all your questions. We appreciate your recommendation and look forward to helping you with any future needs. - Matt Kwiatkowski - State Farm Insurance Agent, Plainfield, IN"
Paige Kimbrew
September 6, 2024
5
out of
5
rating by Paige Kimbrew
"Signing up and shopping for new Insurance can be annoying. But this office does a wonderful job at breaking down coverages. I actually understood what I was signing up for, instead of just going with the basic recommendations that other companies tried to throw at me! 10/10"
We responded:
"Paige, thank you for your wonderful review! I'm glad our office could make the process of signing up for insurance clear and straightforward for you. It's great to know you felt informed about your coverage choices. If you have any further questions or need assistance in the future, we're here to help. - Matt Kwiatkowski - State Farm Insurance Agent, Plainfield, IN"
Benji Muñoz
September 6, 2024
5
out of
5
rating by Benji Muñoz
"Tieraney was extremely helpful, friendly and very easy to talk to. Matt’s team really helped with giving me the peace of mind by protecting the things in my life that are most important to me."
We responded:
"Benji, thank you for your wonderful review! I'm glad to hear that Tieraney was helpful, friendly, and easy to talk to. Our team is dedicated to providing peace of mind by protecting what matters most to you. If you have any further questions or need assistance, feel free to reach out anytime. - Matt Kwiatkowski - State Farm Insurance Agent, Plainfield, IN"
Eli Breeden
August 14, 2024
5
out of
5
rating by Eli Breeden
"Sarah was amazing and very helpful! She made the process very easy and understandable. There needs to be more people like Sarah!!!"
We responded:
"Hey Eli, Thanks a ton for the awesome review! I'm glad Sarah could make the process easy and understandable for you. We think she's amazing too! If you need anything else, we're always here to help. - Matt Kwiatkowski - State Farm Insurance Agent, Plainfield, IN"
Kevin Willoughby
August 1, 2024
5
out of
5
rating by Kevin Willoughby
"Jonathan was very nice to work with. I’ve not dealt with insurance much, but after switching to him, I feel like I’m a pro when it comes to that now. And now I realize that I haven’t been fully covering myself and know for the future on what to look for thanks to him!"
We responded:
"Hey Kevin! Thanks so much for the awesome review! I'm really glad Jonathan could help you feel more confident about your insurance coverage. It's great to know you're now more informed about what to look for in the future. If you ever have any more questions or need further assistance, don't hesitate to reach out! - Matt Kwiatkowski - State Farm Insurance Agent, Plainfield, IN"
Kunle Olojo
July 15, 2024
1
out of
5
rating by Kunle Olojo
"The relationship started on a very good note but will end in a horrible manner because of inhumane and negative attitude of the agent and it's employees. I was treated with disdain and all efforts to reach out to Matt was always rebuffed for best reasons known to them."
Drew Maluck
July 12, 2024
5
out of
5
rating by Drew Maluck
"Haley was so helpful getting us set up on our new car insurance plan! She made sure to find all the best discounts and really helped us save money! Would highly recommend Matt as an agent and State Farm."
We responded:
"Thank you, Drew, for sharing your positive experience with Haley! I'm glad she could assist you in finding the best discounts and saving you money on your new auto insurance plan. We appreciate your recommendation and are here for any future insurance needs you may have. - Matt Kwiatkowski, State Farm Insurance Agent, Plainfield, IN"
Brody Smirh
July 11, 2024
5
out of
5
rating by Brody Smirh
"Haley was amazing! Best experience ever!"
We responded:
"Thank you for the amazing feedback, Brody! I'm thrilled you had the best experience with Haley! We're here for all your insurance needs and look forward to assisting you in the future. Matt Kwiatkowski - State Farm Insurance Agent, Plainfield, IN"
Kendyl B
June 24, 2024
5
out of
5
rating by Kendyl B
"Haley was absolutely wonderful setting up my auto insurance! The process was smooth, and she was very knowledgeable and personable. Her kindness was also very much appreciated while navigating everything! I've always had the best experience with State Farm insurance and am happy to be back! Thank you Haley and State Farm for your help!"
We responded:
"Kendyl, I'm thrilled you had a smooth experience setting up your auto insurance with Haley! Her knowledge and personable approach truly shine. We're grateful for your loyalty to State Farm and look forward to assisting you further. Thank you for choosing us! - Matt Kwiatkowski - State Farm Insurance Agent, Plainfield, IN"
Yoon Cht
June 13, 2024
5
out of
5
rating by Yoon Cht
"State Farm is one of the best insurance company! Haley has excellent customer service"
We responded:
"Yoon, your review means a lot to us! I'm pleased to hear that Haley provided you with excellent customer service. At our office, we strive to ensure top-notch service for all our clients. Thank you for choosing State Farm! - Matt Kwiatkowski - State Farm Insurance Agent, Plainfield, IN"
kenzie Ford
June 6, 2024
5
out of
5
rating by kenzie Ford
"Haley was very detailed and knowledgeable in every question I had. I was lucky to have her help!"
We responded:
"Thank you, Kenzie, for your glowing review! I'm pleased to hear that Haley provided detailed and knowledgeable assistance. We're grateful for your positive feedback and look forward to helping you with your insurance needs in the future! - Matt Kwiatkowski - State Farm Insurance Agent, Plainfield, IN"
Kamryn Cantu
June 5, 2024
5
out of
5
rating by Kamryn Cantu
"Bryan wells did a great job. I will be referring him to all friends and family. Matt Kwiatkowski is a great insurance company to go through!"
We responded:
"Thank you, Kamryn! Bryan did an outstanding job, and I'm thrilled you're pleased with our insurance services. We appreciate your referrals to friends and family. If you need anything in the future, our office is here to help! - Matt Kwiatkowski - State Farm Insurance Agent, Plainfield, IN"
calli lucas
June 5, 2024
5
out of
5
rating by calli lucas
"Haley was overly amazing when I was calling to get insurance. she made sure to get my insurance going with priority and respect. I 100% recommend Haley to anybody who is looking & I will be telling my family and friends"
We responded:
"Calli, I am overjoyed to hear about the exceptional service you received while Haley helped set up your insurance! Your recommendation means a lot to us, and we're grateful for your kind words. We look forward to assisting you and your loved ones with all your insurance needs in the future! - Matt Kwiatkowski - State Farm Insurance Agent, Plainfield, IN"
gracie barrett
June 5, 2024
5
out of
5
rating by gracie barrett
"Haley J was great! Very kind, understand, & considerate! She is reliable & I would recommend her to everyone looking for insurance!"
We responded:
"Gracie, I'm happy to hear that Haley provided you with reliable and considerate service! Thank you for sharing your positive experience with us! If you need any further assistance, feel free to reach out. - Matt Kwiatkowski, State Farm Insurance Agent, Plainfield, IN"